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Atlas Login Procedures

The Atlas Team
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Quick answer:

Use the link in your Welcome to Atlas email, or find your school's Atlas address at authenticate.onatlas.com. Sign in with your email and Atlas password, or with your school's sign-in button (Google, Microsoft, ADFS, Clever or ClassLink). New users verify their email first.

Schools set up Atlas sign-in in different ways. Find the row that matches you, then follow that section.

Your situation Go to
You have a Welcome to Atlas email Start from your invitation email
First time, no email New user without an invitation
You have signed in before Sign in with your email and password
Your login page has a Google, Microsoft, ADFS, Clever or ClassLink button Sign in with your school account
Your school uses LDAP (school username, no button) LDAP sign-in
Error message, forgotten password or locked account Troubleshooting

Start from your invitation email

  1. Open the Welcome to Atlas email from The Atlas Team and select the link.

  2. Your school has already added your name and email. Create a private Atlas password to finish registering.

    Atlas registration page asking you to create a password

New user without an invitation

  1. Find your school's Atlas address at authenticate.onatlas.com, or ask your school leadership.

  2. On your school's Atlas login page, enter your email and select the password box. If the email has never been used in Atlas, you are asked to verify it. Select Yes. Email me.

    Verify your email page with the Yes. Email me. button

  3. Open the verification email, select the link and create your password.

💡 No email?

Wait a few minutes and check your junk folder. Your Atlas system administrator can also reset your password for you, which skips verification.

Sign in with your email and password

  1. Go to your school's Atlas address, or to authenticate.onatlas.com. If you use more than one Atlas site, choose the school from the list.

    List of Atlas sites to choose from

  2. Enter your email and password and select Sign In.

Sign in with your school account

If your school uses single sign-on, your login page has a button for it. Your first sign-in links your school account to Atlas. After that, selecting the button signs you in.

Google

Watch the Google sign-in video

  1. On your Atlas login page, select the Google button.

    Atlas login page with the Google button

  2. Sign in to Google, or choose your account if you are already signed in.

  3. Select Allow so Atlas Identity can link to your Google account. This does not change any other Google settings.

  4. If your Google email is different from your Atlas email, enter your Atlas email and select Next. Then enter your Atlas password, or, if you have never signed in, select Yes. Email Me. and follow the email.

Microsoft (Azure), ADFS, Clever or ClassLink

  1. On your Atlas login page, select the button with your school's sign-in name.

    Atlas login page with a school sign-in button

  2. If you are already signed in to that service and have used Atlas before, you go straight to your Atlas Dashboard. Otherwise, enter your school username and password.

    School sign-in page asking for a username and password
    Microsoft sign-in page asking for school credentials

  3. The first time, Atlas asks you to verify your account to link it.

ℹ️ School username not recognised?

Your school IT team manages these details. While you wait, go back to your Atlas address and sign in with your Atlas email and password.

Atlas login page for signing in with an Atlas email and password
Atlas login page for signing in with an Atlas email and password.
Atlas login page with the option to use Atlas credentials
Atlas login page with the option to use Atlas credentials.

LDAP sign-in

  1. Go to your Atlas address, enter your school username and password and select Sign In.

  2. The first time, Atlas asks you to verify your account to link it.

    Verify your account page on first LDAP sign-in

If you see Invalid Username/Password, ask your school IT team to check your school account. Meanwhile, select Sign in using a different service and use your Atlas email and password.

Troubleshooting

My email is not recognised
Error shown when an email does not match an Atlas account
Error shown when an email does not match an Atlas account.
  1. Type your email again carefully.
  2. Try any other email your school might have used.
  3. Ask your school administrator to check or create your Atlas account.
I forgot my password

Select Reset password above the password box and follow the email. Check your junk folder if it does not arrive within a few minutes. Your Atlas system administrator can also reset it.

If your system administrator has set a temporary password for you:

  1. Go to your school's Atlas address and enter your email.
  2. Click into the password box. Atlas detects the reset and redirects you.
  3. Enter the temporary password.
  4. Create a new password and confirm it.
Reset password link above the password box
Reset password link above the password box.
My account is locked

Atlas locks an account after more than 13 wrong passwords. To unlock it, reset your password, ask your school's system admin to reset it, or submit a request and we will unlock it.

💡 Tip

Once you are signed in, bookmark your My Dashboard page. The bookmark takes you straight into Atlas next time.

For IT admins: set up single sign-on

To start single sign-on for your school, submit a request.

Microsoft Azure
  1. In the Azure Portal, open App registrations and select New registration. Do not use Enterprise Applications, which needs more set-up.
Azure Portal App registrations page with New registration
Azure Portal App registrations page with New registration.
  1. Give it a name users will recognise when they first sign in.
  2. Add a Redirect URI of type Web: https://authenticate.onatlas.com/api/auth/azure/callback
  3. In Certificates & secrets, add a client secret with an expiry that fits your policy. Copy it straight away, as you cannot see it again. When it expires, send Atlas a new one.
  4. Optional: add the Atlas logo under App registration: Branding.
  5. Submit a request with the Application (client) ID, the client secret value and a test account. We test the set-up and send you the full Redirect URI.
ADFS
  1. Add Atlas Identity as a Relying Party Trust using our metadata URL: https://authenticate.onatlas.com/api/metadata.xml
  2. Add two claim rules, each with its own rule template. The first includes the three attributes shown below; you can add other unique identifiers, such as EmployeeID.
ADFS claim rule with the three required attributes
ADFS claim rule with the three required attributes.
  1. For the Transform an Incoming Claim rule, use your preferred unique identifier. We recommend email address.
ADFS Transform an Incoming Claim rule using email address
ADFS Transform an Incoming Claim rule using email address.
  1. Submit a request with your identity provider's metadata URL and a test account.
Direct sign-in links for bookmarks or portal tiles

To send users straight to a sign-in option, add one of these to the end of your school's Atlas address:

  • Google: /Atlas/Authentication/View/Login?idp=5
  • Clever: /Atlas/Authentication/View/Login?idp=7
  • ClassLink: /Atlas/Authentication/View/Login?idp=151
  • ManageBac+: /Atlas/Authentication/View/Login?idp=105
Clever

The default Atlas tile in the Clever Portal does not sign users in. Replace it with a custom tile:

  1. Hide the default Atlas tile: drag it into a section and set Visibility to hidden.
  2. Create a custom tile that links to your school's Atlas address followed by /Atlas/Authentication/View/Login/?idp=7.
  3. Give the tile a clear title and make it visible to teachers and staff only.
ClassLink
  1. Your school's ClassLink admin adds Atlas from the ClassLink partner directory.
  2. Submit a request to tell us, so we can enable the ClassLink button.
  3. Each user completes a one-time verification to link their accounts.
🔗 See also

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